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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mouhamet Diaw

February 13, 2026

5  out of  5
rating by Mouhamet Diaw
"Erica helped me so good you may thankful for her!"
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Kevin V

February 12, 2026

5  out of  5
rating by Kevin V
"Very kind ,great smile , love working with customers"
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Hanna Skenandore

February 10, 2026

5  out of  5
rating by Hanna Skenandore
"I really appreciate it Alex‘s work ethic and How she built the connection Getting to know one another! Would recommend an Alex’s Rabb and the office like Erica for insurance support!!"
We responded:
"Thank you so much, Hanna! I truly appreciate your kind words. Erica and our entire team here at Alex Rabb State Farm are dedicated to providing the best support possible, and your recommendation means the world to us. We look forward to continuing to serve you for all your insurance needs!"
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mohamed enbaya

February 9, 2026

5  out of  5
rating by mohamed enbaya
"I would like to say that State Farm customer service consistently stands out for its responsiveness and helpfulness. Ericka was fantastic, friendly, knowledgeable and professional about the whole process. If anyone is interested in getting their vehicle insured, State Farm Insurance is your way!"
We responded:
"Thank you so much, Mohamed, for your wonderful 5-star review! We're glad to hear that Erica provided you with fantastic, friendly, and professional service throughout the process. At Alex Rabb State Farm, we truly value responsiveness and helpfulness, and it's great to know we hit the mark for you. We appreciate your recommendation and look forward to assisting you with any future insurance needs!"
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Edward Passagi

January 28, 2026

5  out of  5
rating by Edward Passagi
"Erica, from Rabb's office was super helpful in our phone call! Even though my specific business insurance request wasn't approved, she explained the reasoning in a way that was easily understood. She even offered other resources I can use to find coverage for my business. Amazing service."
We responded:
"Thank you so much for your kind words! We’re glad to hear that Erica from Alex Rabb State Farm was able to assist you and explain everything clearly. While we wish we could have approved your specific business insurance request, we’re happy she could offer other helpful resources to support your coverage needs. We appreciate your feedback and are here to help whenever you need us!"
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Serri Wedhoff

January 22, 2026

5  out of  5
rating by Serri Wedhoff
"Erica is great at explaining things in a way thats easy to understand. She was very helpful and friendly!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alex Rabb’s Team here in Madison . "
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Karen Strittmatter

January 16, 2026

5  out of  5
rating by Karen Strittmatter
"I had a question on billing and got a call within 30 minutes to confirm my question Excellent service"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alex Rabb’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Madison . "
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Barb Eikenberry

January 14, 2026

5  out of  5
rating by Barb Eikenberry
"We really appreciated the quick help by Erica in Alex Rabb's office when we needed short term auto insurance for a car we were trying to sell. We sold the car and didn't have to worry about it being uninsured during test driving."
We responded:
"Barb, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alex Rabb’s Team here in our Madison office. "
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Carl A.

December 12, 2025

5  out of  5
rating by Carl A.
"Three days before my five week vacation my "85 Toyota Rv engine went kaput. I was able to buy a different Rv on day two, and then sold that one upon my return after my vacation, and the help and assistance Alex's staff was fantastic, ( including a minor accident I had with the newer Rv). Its essential to have an agent you can really count on! Thanks!"
We responded:
"Thank you so much for your kind words! We're glad the Alex Rabb State Farm team could help you through a stressful time and keep your vacation on track. We're always here when you need us!"
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Laura Scheuring

December 3, 2025

5  out of  5
rating by Laura Scheuring
"Alex was amazing to work with! She was very helpful, polite, and responded quickly."
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Rich Pang

September 29, 2025

5  out of  5
rating by Rich Pang
"Very helpful and easy to work with!"
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Kit Bruehl

September 29, 2025

5  out of  5
rating by Kit Bruehl
"Jump Start Used State Farm Roadside Assistance Add Auto Insurance to services. Mobile network issue, missed first attempt."
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Aj

September 27, 2025

5  out of  5
rating by Aj
"Very friendly and easy to work with."
We responded:
"Thank you, AJ! We’re glad you found our team friendly and easy to work with. We appreciate your support and are always here to help at Alex Rabb State Farm!"
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Addie Zhang

September 25, 2025

5  out of  5
rating by Addie Zhang
"Hannah is very friendly and she always replies to email very quickly. Good rates and will recommend."
We responded:
"Thank you, Addie, for your wonderful review! We're glad to hear Hannah’s prompt and friendly service made a difference. We appreciate your recommendation and your trust in Alex Rabb State Farm!"
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John Kim

September 12, 2025

5  out of  5
rating by John Kim
"I have been with State Farm for over 20 years and am still pleased with their coverage/policies. I received a personal call to review my policies and was informed directly of rate increases happening with my upcoming renewal. Market economics aside, I have no intention to change insurance carriers. The State Farm app is significantly improved now and there is much more that I can do at my fingertips. Just a few taps to see my policy details. Great all around!"
We responded:
"Thank you so much for your continued trust and loyalty over the past 20 years, John! We're glad you appreciate our proactive communication and the improvements to the State Farm app. It’s wonderful to hear that you’re satisfied with your coverage and our service. We truly value having you as part of the Alex Rabb State Farm family!"
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Noah carper

September 12, 2025

5  out of  5
rating by Noah carper
"Staff was very professional and helpful with finding the exact insurance that I needed for my personal circumstances. Hannah was fantastic to work with and worked around my own work schedule to support and provide the best service."
We responded:
"Thank you, Noah! We're glad Hannah and our team could help you find the right coverage and work around your schedule. We appreciate your feedback and your trust in Alex Rabb State Farm!"
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Jeff Mack

September 12, 2025

5  out of  5
rating by Jeff Mack
"Very attentive and helpful. Appreciate Alex and her team's service."
We responded:
"Thank you so much for your wonderful review, Jeff! We’re thrilled to hear that you found Alex and her team attentive and helpful. Your appreciation means a lot to us, and we’re always here to provide you with the best service possible. If you ever need anything, don’t hesitate to reach out—thank you for choosing Alex Rabb State Farm!"
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Nicholas Davis

August 29, 2025

5  out of  5
rating by Nicholas Davis
"I can’t say enough good things about Alex Rabb State Farm and especially Kim Cortez. She goes above and beyond every single time I have a question. Insurance can often feel complicated and overwhelming, but Kim makes it simple. She explains everything clearly, kindly, and with genuine patience. Recently I had questions about coverage for my son, and Kim took the time to walk me through the details so I understood exactly how it worked. She never made me feel rushed, and her communication was professional, warm, and easy to follow. It’s rare these days to find someone who combines expertise with kindness, but that’s exactly what you get with this office. I feel confident knowing my family is protected, and I always walk away from conversations feeling informed and taken care of. If you’re looking for an insurance agency that treats you like a real person—not just a policy number—Alex Rabb State Farm is the place to go. Ask for Kim—you’ll be glad you did!"
We responded:
"Thank you so much for your wonderful review! We’re truly grateful for your kind words and for taking the time to share your experience with Alex Rabb State Farm and especially with Kim. We know that insurance can be confusing, and it means a lot to us to hear that Kim was able to make things clear and comfortable for you. She takes great pride in helping our clients feel informed and supported, and your feedback is a testament to her dedication. We’re honored to have earned your trust and confidence, and we look forward to continuing to provide you and your family with the personal service you deserve. Thank you for recommending us, and for being a valued part of our State Farm family!"
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Sara Swenson

August 25, 2025

5  out of  5
rating by Sara Swenson
"Hannah was easy to deal with, professional and responsive. I’d recommend this State Farm agency."
We responded:
"Thank you, Sara, for your five-star review! We’re delighted to hear that Hannah made your experience easy and smooth. Providing professional, responsive service is always our top priority. Your recommendation means a lot to us—thank you for choosing the Alex Rabb State Farm Agency!"
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Key Daly

July 31, 2025

5  out of  5
rating by Key Daly
"I worked with the office rep Levi to set up renter's insurance. He was extremely helpful and guided me through the process. Definitely better talking to someone instead of trying to make sense of everything online. The insurance is very affordable."
We responded:
"Thank you, Key, for your kind words! We're glad Levi made the process easy and clear for you. We appreciate your trust in our team and are always here if you have questions or need support down the road. Welcome to the Alex Rabb State Farm family!"
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Yesenia Salgado

July 28, 2025

5  out of  5
rating by Yesenia Salgado
"I had an amazing experience working with Hannah."
We responded:
"Thank you, Yesenia, for you sharing your experience! Hannah is truly passionate about what she does! If you ever need anything in the future, we're just a message away. "
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Ben Kozak

July 21, 2025

5  out of  5
rating by Ben Kozak
"Worked alongside Levi to secure renter's insurance. Was very flexible and accommodated all of my needs."
We responded:
"Thank you, Ben, for your 5-Star review! We're glad Levi could make securing your renter's insurance easy! We appreciate your trust in Alex Rabb State Farm! "
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Jessica Lathrop

July 15, 2025

5  out of  5
rating by Jessica Lathrop
"Smooth transition from out of state. Highly recommend; Hannah was very helpful!"
We responded:
"Thank you so much for your review, Jessica! We’re thrilled to hear that Hannah made your transition from out of state a smooth one. Welcome to Wisconsin! Your recommendation means a lot to us, and we’re always here to help at Alex Rabb State Farm."
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Melissa Taing

July 1, 2025

5  out of  5
rating by Melissa Taing
"Hannah has been so helpful, thorough, and patient when going through insurance options and setting up a plan for me! My family uses state farm for its comprehensive coverage and affordability"
We responded:
"Thank you so much, Melissa, for your fantastic review of Alex Rabb State Farm! Hannah is thrilled to know she could help you find the right coverage. We appreciate your trust in us and are always here to support you! "
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Tanner Kattre

June 25, 2025

5  out of  5
rating by Tanner Kattre
"Hannah has been super helpful as we make the move to Madison from out of state!!"
We responded:
"Thank you for the review, Tanner! We're so glad Hannah could help make your move easier. Welcome to Madison! "